ITIL Process Map v2 for QMAP/QViS¹ Professional covering the complete ITIL v2 Service Management

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Product Description:
ITIL Process Map v2 for QMAP/QViS¹ Professional

The version of the ITIL Process Map v2 specifically for QMAP/QViS¹ was created in cooperation with our partner IT Process Maps. It contains the full range of our ITIL v2 processes as QMAP/QViS-ready templates and is designed to make optimum use of the specific QMAP/QViS¹ features.

• ITIL Coverage and Version: Complete coverage of the ITIL v2 IT Service Management.
  
• Platform / Environment: QMAP/QViS¹ Professional version 6.1.5, or higher;
  (no QMAP/QViS¹ licence included)
• Language Version: English

When using the ITIL templates for QMAP/QViS¹ Professional in your IT Service Management projects you are not subjected to any restrictions - as with any process model created by yourself, all files and objects are able to be added, changed or deleted.

Contents:
ITIL Process Map v2 for QMAP/QViS¹ Professional

• Complete ITIL v2 Reference Process Model for Service Support and Service Delivery
• Five levels of detail with approx. 100 individual models, from a high-level view of IT Service Management down to detailed process chains 
• Complete Documentation with ITIL glossary terms, roles and KPIs
• ITIL checklists
• Additional reference information on ITIL implementation and ISO 20000

Factsheet and Product Specification:
ITIL Process Map v2 for QMAP/QViS¹ Professional

• See the factsheet on the ITIL Process Map v2 for QMAP/QViS with a description of the ITIL Process Map's features, contents and use cases on two pages.
• The product specification provides technical details of the ITIL Process Map v2 based on QMAP/QViS¹ Professional.

Additional Information:
ITIL Process Map v2 for QMAP/QViS¹ Professional

• Try our product demo
• Screenshots from demo (use zoom function to see more detail)
• ITIL Process Map v2 brochure
• FAQs on ITIL, ISO 20000 and ITIL Templates
• Contact us to ask further questions or request a sample

1 - QViS¹ is the American (North and South) name for QMAP

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