PRIVACY POLICY

ESP-ITIL is committed to protecting your online privacy while providing you with the most useful and informative Web experience possible. While you can use many features of esp-itil.com anonymously, you may be required to provide personal information to gain access to some of our premium content and services.

How we collect and use personal information

Visitors to esp-itil.com may choose to provide personal information, such as name, contact details and email address. We make internal use of your information exclusively for the following purposes:

•  to improve our services to you
•  to provide a service that you have requested
•  to make contact with you

We will not sell, make available or otherwise divulge any personal information we collect from our visitors. In order to provide a service that you have requested, we may share your personal information with our partners, agents, affiliates, or employees.

We will not otherwise disclose your personal information to others without your consent unless we believe in good faith that such action is necessary in order to:

•  conform to legal requirements or comply with legal processes
•  protect and defend our rights or property

Personal information will not be knowingly collected from a minor without the consent of his or her parents, or legal guardians.

Opt in/opt out

If you provide esp-itil.com with your email address, we may send you emails from time to time to provide information about our services or updates to this website. esp-itil.com allows users to opt out of receiving e-mail from us. To opt out of our mailing lists you can visit our Subscribe page, or send an e-mail to Support.

How we protect your personal information

We have security measures in place to prevent the loss, misuse and alteration of customer data under our control. For example, we impose strict rules on our employees who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur, we make efforts to prevent such unfortunate occurrences.

Cookies

We do not create profiles or databases for individual visitors. Nor does our site make use of cookies for such or any other purposes.

Obtaining your consent

By using our Web site, you give ESP-ITIL permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you provide esp-itil.com with your contact details, you authorise ESP-ITIL to use the information you provide, to personalise the information we deliver to you and to use your demographic information when calculating aggregate customer data.

If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or legal guardian, or as otherwise provided for by applicable law.

Tell us what you think

ESP-ITIL welcomes your questions and comments about our Privacy Policy. Please send an e-mail to Support. Any changes to our Privacy Policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.